Last Amended: June 2024

This Privacy & Cookie Policy outlines how Redwood Plumbing Ltd, (“we”, “us”, “our”), registered in the UK under company number 13308528, with  address at 4 The Crescent, Truro, Cornwall, United Kingdom, TR1 3ES, collects, uses, and protects any information that you provide when using our website.

1. Information We Collect

We may collect the following information:

  • Personal information such as name, email address, and phone number, when voluntarily provided by you through forms or inquiries.
  • Information regarding your use of our website, including but not limited to, traffic data, location data, and other communication data.
  • Information obtained through the use of cookies (please refer to our Cookie Policy below for more information).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with information or services that you request from us.
  • To improve our website and services based on your feedback.
  • To send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address which you have provided.
  • To customise our website according to your interests.

3. Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Cookie Policy

Our website uses cookies to analyse website traffic and optimise your browsing experience. By using our website, you consent to the use of cookies in accordance with this Privacy & Cookie Policy. Cookies are small files saved to your device’s hard drive that track, save, and store information about your interactions and usage of the website. This allows the website, through its server, to provide you with a tailored experience.

5. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy & Cookie Policy. You should exercise caution and review the privacy policy applicable to the website in question.

6. Your Rights

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please write to us at the address provided below. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

7. Contact Us

If you have any questions or concerns about our Privacy & Cookie Policy, please contact us at: info@redwoodplumbing.co.uk